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Scooper Dog Privacy Policy

Last Updated: November 2025

Scooper Dog (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, or interact with us in any way.

By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

A. Information You Provide to Us

We collect information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Address or service location

  • Payment information (processed securely through third-party providers)

  • Any details submitted through contact forms, quote forms, or booking forms

B. Information Collected Automatically

When you visit our website, we may automatically collect:

  • Device information (browser type, IP address, operating system)

  • Cookies and tracking data

  • Pages visited and time spent on the site

  • Any interactions with website features (buttons clicked, forms used)

C. Information From Service Interactions

During service visits, we may collect:

  • Photos of your yard only when necessary to confirm completed work or locked/latch gate status

  • Notes related to service quality or scheduling

  • Communication preferences

2. How We Use Your Information

We use your information to:

  • Provide, schedule, and complete pet waste removal services

  • Send appointment reminders and “on the way” notifications

  • Provide invoices, receipts, and payment confirmations

  • Respond to questions or customer support messages

  • Improve our website, services, and customer experience

  • Send promotional offers (only if you opt-in)

  • Maintain accurate business records

We do not sell your personal information.

3. Sharing Your Information

We only share your information with trusted third parties when necessary:

  • Payment processors (for secure transactions)

  • Scheduling or dispatching tools

  • Website hosting and analytics providers

  • Legal authorities (only if required by law)

We do not sell, rent, or trade your information for marketing purposes.

4. Cookies & Tracking

Our website may use cookies to:

  • Improve browsing experience

  • Analyze site traffic

  • Save preferences (such as form data or login state)

You can disable cookies in your browser settings, but some features may not work properly.

5. Data Security

We take your privacy seriously. We use:

  • Encrypted payment processing

  • Secure servers

  • Limited access to customer data

  • Regular monitoring of website security

While no system is 100% secure, we take every reasonable step to protect your information.

6. Your Rights

Depending on your location, you may have rights to:

  • Request a copy of the personal data we hold

  • Update or correct your information

  • Request deletion of your information

  • Opt-out of marketing communications

  • Disable cookie tracking

To make any request, contact us at:
📧 scooperdogus@gmail.com

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